Welcome, how can we help you?

A list of FAQ’s to help you find answers to some of the common questoins you might have.

Product & Quality

Our spices are packed completely fresh so you can use our products for the maximum time of 9 months from date of manufacture. It is best to store the products away from direct heat and moisture so that they remain fresh for a longer time.

It is best not to use our products after they have passed the expiry date.

We take utmost care to ensure the safety of our spices so that the product is delivered in the best condition. Each of our products passes through stringent quality test to make sure they are ready to be brought into the market. We give special attention to the packaging as that is the key to keeping the spices fresh. The products are packed in sealed and moisture-proof packets. Corrugated boxes are not used for all products.

All our spices should be kept inside air tight containers. It is advisable to store them away from direct sunlight and moisture. For best results you should consume the spices within 4 weeks after opening the packet.

All the products are processed in our factories in India at highly controlled and hygienic environments. We source the raw materials from various parts of India to ensure that we procure the best quality there is.

Order & Return

After receiving an order, we process and ship your orders within 72 hrs. It usually takes between 5 to 7 business days to deliver the order, depending on your location. In case of unforeseen circumstances like strikes, natural calamities, and other such conditions, the order might be delayed we shall update you in such conditions or call us at +919311416242

After the order is shipped we would email you the tracking detail along with details of the logistic partner. Alternatively you can call/whatsapp us at +919311416242 to get an update on your order

Delivery charges are at a flat rate of Rs.105 inclusive of all taxes, per order.

1 packet/unit of any of the items available on our website.

If you have received a tempered order, we highly recommend that you shouldn’t accept and immediately inform us at +919311416242. Please mentioned following details:

  • Order ID :
  • Date your received the product
  • Issue with the product

Yes, you can cancel the order any time before the order is dispatched by calling us at +919311416242. However, if the order is dispached befor your call then we cannot cancel it.

We accept return within 10 days after your order had been delivered if the following conditions are met :

  • Product Packaging is damaged
  • Product received is different than order placed.

Yes, we sell spices in bulk for retailers and wholesellers. Please call/whatsapp us at +919311416242 .

Payment & Refund

You can use most of the online payment methods for the order.  The secure online payment option accepts Net Banking, UPI, Credit Cards, Debit Card and Wallet Option.

No, we do not offer COD or Cash On Delivery as a payment option as of yet for ordering on our online store.

Yes it is secure to use your credit card/debit card or net banking on our website when you decide to buy from us. All payments are accepted & processed via our payment gateway partner who is one of India’s leading payment gateways.  The transactions are secure and is processed through a secure https internet connection on secure socket layer technology.

You will get an invoice in the box along with the ordered items . If you still need a soft copy then please call/whatsapp us at +919311416242 .

All Refund are processed within 4 to 7 working days after the return/cancellation had been accepted, you would receive the refund either in your original payment method or to your bank account via paytm.

You can call us at +919311416242 in case you face any issues regarding your payment or refunds. Our customer services department will get back to you at the earliest and see to it that the issue is solved at the earliest.